Important Information for Users and Safety Guidelines

Welcome to our website. To ensure maximum safety, training efficiency, and mutual legal protection, please read the following information regarding the use of Torqhit fitness gear.

1. Safety and Use at Your Own Risk

• Health Condition: Consult your physician before starting any new exercise program, especially if you have existing wrist, shoulder, or elbow conditions.
• User Responsibility: The use of Torqhit fitness gear is strictly at your own risk and responsibility.
• Injury Prevention: The manufacturer and seller accept no liability for personal injury or property damage resulting from improper exercise, overexertion, or failure to follow these instructions.
• Use by Children: The product is not a toy. Children and minors should use the fitness gear exclusively under the supervision of a responsible adult to ensure proper exercise technique and safety.

2. Proper Use, Technique, and Weight Limit

• Weight Limit: The product has been successfully tested by a 120 kg individual and is recommended for users up to a maximum weight of 120 kg (265 lbs). Use by individuals exceeding this weight limit may cause product damage.
• Custom Solutions for Higher Weight: For users exceeding 120 kg (265 lbs), we offer individual custom manufacturing. Upon request, we can quickly provide a heavy-duty, specially reinforced version of the Torqhit gear for a small additional fee. Please contact us if you are interested.
• Correct Hand Placement (Striking Surface): For proper functionality and effective training, place the striking surface (knuckles and backs of the index and middle fingers) approximately in the center of the rotating surface. Correct centering prevents the entire arm from shifting or drifting during exercise.
• Rotation Safety Feature: The product is equipped with mechanical protection against overloading and damage. In the event of a significant misplacement of the hand off-center, the rotation may intentionally lock. This lock protects the gear from damage and serves as a signal of incorrect exercise technique.
• Suitable Surface: Use the gear exclusively on a flat, non-slip, and solid surface (such as sports mats/tatami, exercise mats, or solid flooring). Avoid using the gear on sharp edges or slippery surfaces.
• Pre-Workout Inspection: Visually inspect the condition of the fitness gear before every workout. If the product shows signs of damage, cracks, or heavy wear, stop using it immediately.

3. Complaints and Warranty

• Warranty Period: We provide a statutory 24-month warranty on all our fitness gear.
• Filing a Complaint: In the event of a defect, please contact us immediately via email at: info@torqhit.cz. Include your order number, a description of the defect, and attach a photo of the damage.
• Warranty Limitations: The warranty does not cover defects caused by regular material wear and tear, mechanical damage (e.g., drops), or improper use contrary to safety guidelines above.
• Timeframe: Complaints are resolved within the statutory 30-day period, but we always strive for the quickest possible resolution to ensure mutual satisfaction.

4. Ecology and Recycling Information

• Environmental Protection: We fully support sustainable development and environmental protection.
• Waste Sorting: Please sort packaging materials (cardboard, plastics) into the appropriate recycling bins after unpacking.
• Product Disposal: Do not dispose of the product in regular household waste at the end of its lifespan. Take it to a local waste collection center for proper recycling.

5. Business Ethics

• We are committed to fair trade, honesty, and transparent communication. We ensure high material quality and safety during manufacturing. If you have any questions or complaints, please contact us directly; we always prefer a quick and amicable resolution.